Play Bets' Terms and Conditions — In plain and simple English

1 Definitions & General Provisions

Key terms used in this document are defined below to avoid any confusion:

• "Play Bets" or the "Platform" — The playbets.pro website and its mobile application.
• "User" or "Member" — Any individual who has registered with or is using the Play Bets platform.
• "Account" — A personal profile registered on Play Bets through which betting activities are managed.
• "Bet" or "Wager" — Placing money on a predicted outcome of an event.
• "Bonus" — Additional credits or rewards granted by Play Bets, usable subject to specific terms and conditions.
• "KYC" — Know Your Customer — the identity verification process.

These terms and conditions are available in both English and Bengali. In the event of any dispute, the Bengali version shall prevail.

2 Registration and Account Opening Requirements

Play Bets-to open an account, you must meet all of the following conditions. These requirements are in place to protect both you and other users.

• You must be at least 18 years A valid age is required. A national ID or passport may be requested for age verification.
• Each individual Single Account You may open one account. Opening multiple accounts from the same IP address, device, or payment method is prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• If false information is provided on an account, the account will be terminated and all deposited funds will be forfeited.
• You must operate your account using your own name and your own payment methods.
• Opening or managing an account on behalf of another person is strictly prohibited.

For account verification Play Bets Additional documents may be requested at any time. Failure to provide them within the specified period may result in a temporary account suspension.

3 Betting Rules & Wagering Conditions

Play Bets-please read and understand the rules below before placing any bets. The outcome of every bet is completely impartial and determined by technology.

Once a bet is confirmed, it cannot be withdrawn, unless Play Bets Cash out is available for selected events. This feature is not available across all markets.

4 Deposit and Withdrawal Terms

For deposits and withdrawals to your account Play Bets-the following policies are strictly enforced. We are committed to keeping the payment process transparent and efficient at all times.

• Deposits can be made via bKash, Nagad, Rocket, or USDT. Responsibility for funds sent through any other method Play Bets will not be accepted.
• Minimum Deposit Amount BDT 500।
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit — transfers to third-party accounts are not permitted.
• Minimum Withdrawal Amount BDT 300।
• In the event of a suspicious transaction Play Bets reserves the right to place withdrawals on hold until verification is complete.
• To withdraw bonus funds, the wagering requirements specific to that bonus must be fulfilled.

We strictly follow AML (Anti-Money Laundering) policies to prevent money laundering and illegal financial activity. Any suspicious transactions may be reported to the relevant authorities.

5 Bonus & Promotion Terms

Play Bets-bonuses and promotions are a special benefit available to users. However, these benefits are subject to specific terms and conditions.

• Welcome Bonus: New members will receive a 100% bonus on their first deposit, up to a maximum of BDT 5,000.
• Wagering Requirement: To withdraw the bonus amount, you must wager at least 5 times the original bonus.
• The minimum odds for bets placed using a bonus must be 1.50 or above.
• Multiple bonus claims from the same household or device are not permitted.
• Bonus credits cannot be transferred to another account.
• Play Bets reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus may be forfeited and the account may be subject to investigation.

Each promotion has its own specific terms, which are clearly stated on the respective promotion page. In the event of any conflict with these general terms, the promotion-specific terms will take precedence.

6 Responsible Gaming Policy

Play Bets We believe betting should be a healthy form of entertainment, not a source of addiction. That is why we place the highest importance on responsible gaming.

• Each account can set daily, weekly, and monthly deposit limits.
• Users may suspend their account for a set period of time (Self-Exclusion).
• If unusual betting activity is detected Play Bets May review accounts on its own initiative.
• We follow a strict age verification process to prevent minors from accessing gaming services.

To learn more about responsible gaming, please visit our Responsible Gaming Visit the page.

7 Prohibited Activities

Any of the following actions Play Bets-is strictly prohibited on the platform. If any such activity is detected, the account will be permanently closed and any funds held may be forfeited:

• Bonus arbitrage or any misuse of the bonus system.
• Creating multiple accounts to gain an unfair advantage.
• Match fixing or placing bets using insider information.
• Any attempt to hack or gain unauthorized access to the platform's software.
• Using automated bots or scripts to place bets.
• Money laundering or transactions involving illegal funds.
• Attempting to access another user's account.

8 Privacy and Data Protection

Play Bets Protecting your personal information is our highest priority. Any information provided during registration is used solely for the purpose of delivering our services.

• Your personal and financial information is secured with SSL 256-bit encryption.
• Your information is never sold or shared with third parties, except where required by law.
• Detailed policy regarding your data Privacy Policy will be available on the page.

9 Account Closure and Service Suspension

Play Bets reserves the right to close or suspend any account at any time without prior notice. Accounts may be closed under the following circumstances:

• These terms and conditions are violated.
• If an account is found to have been opened using false information.
• KYC documents are not submitted within the required timeframe.
• The account has been inactive for an extended period (12 months or more).
• If the user requests to close their own account.

Users may request account closure at any time through the support team. Any valid deposited funds will be returned, but bonus credits will be forfeited.

10 Dispute Resolution & Governing Law

If you have a dispute regarding a bet outcome or transaction, please follow the steps below:

• Please contact the support team via live chat first.
• The support team will review the dispute within 48 hours.
• If the issue remains unresolved, a formal complaint can be submitted via email.
• Play Bets-decisions are final and binding.

These terms and conditions are governed by international gaming laws and the regulations of the applicable jurisdiction. Any legal disputes will be resolved in the jurisdiction where Play Bets Registered.

11 Right to Amend Terms & Conditions

Play Bets We reserve the right to change, amend, or update these terms and conditions at any time. Users will be notified of any significant changes in advance.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed of any updates.